hello,can you let me know if you can open the hyperlink.Often employees must work in various teams on a multitude of projects or
initiatives. In order to work successfully, employees must actively listen to other
team members to solve what are often unstructured problems with integrity. In
this Assignment you will test your active listening skills and your ability to analyze
and synthesize information, and recommend a course of action. All of these skills
are critical in today’s workplace and are prized by employers.
1. Read the background information.
The Company: PROScout Marketing
PROScout Marketing Mission Statement: We scout talent for tomorrow’s work.
We are a focused team of professionals committed to finding the best qualified
candidates for our clients. Job candidates are screened for the highest ethics,
talent, skills, and abilities. We stand behind our efforts and candidates at the time
of hire or we will not charge our clients a fee if the candidates are not acceptable.
2. Listen carefully to a phone message regarding an employee problem.
After you have listened to the message the first time, read the checklist items
below, and then listen again to the message taking detailed notes in response to
those items. Begin writing only after you are sure you can respond well to each

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